My Skillset
This job is a little like playing chess, being Sherlock Holmes, and serving as a therapist all at once. I live in a restless pursuit of knowledge, thrive in collaboration, and embrace curiosity and humility at every turn.
Over the past decade I've brought that thinking to products people use every day — booking a vacation rental, tracking an order, finding the right vaccine, getting food faster. The industries change. The commitment to the person on the other end doesn't. Now AI is part of how I do that work, woven into the process from problem framing through delivery.
Take a peek inside
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I operate where strategy and design converge — asking not just "how should this look?" but "what decision does this experience enable, and does it lead somewhere good?"
I lead end-to-end product design across discovery, definition, and delivery. That means running research sessions, synthesizing insights, shaping product vision, and designing the experiences that bring it to life — from rough concepts to production-ready flows, including edge cases and unhappy paths. I work equally comfortably with quantitative data and qualitative research, and I know how to translate both into decisions that move products forward.
My toolkit includes heuristic evaluations, competitive analysis, personas, user journeys, information architecture, wireframing, prototyping, and usability testing. I design with accessibility, privacy, and inclusive design as first-order concerns — not afterthoughts.
I'm also AI-native. I use Claude for design thinking and strategy, Cursor for code-based prototyping, and an integrated Figma + AI workflow to move faster and build smarter than traditional design processes allow.
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Good design doesn't sell itself — you have to bring people along. I'm at my best in the room where decisions get made: facilitating discovery workshops, presenting to executives, aligning cross-functional partners, and translating complex design thinking into language that resonates with product, engineering, legal, policy, and operations teams alike.
I believe transparency builds trust, and trust builds better products. I'm not precious about my work — I'd rather have the hard conversation early than design something beautiful that doesn't ship.
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Leadership, to me, is about raising the floor for everyone around you. I mentor designers, champion design culture, run critiques that make the work sharper, and create the conditions for teams to do their best thinking.
I've led cross-functional teams and navigated complex stakeholder landscapes — from startup speed to enterprise scale. I know how to hold a vision steady while staying flexible on the path to get there, and I know when to push back and when to align.
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Creativity isn't a personality trait — it's a practice. It's the discipline of approaching old problems with fresh eyes, working within real constraints, and finding solutions that feel inevitable in hindsight.
I bring that practice to every project: in how I frame problems, how I explore solutions, and how I push past the first right answer to find the best one. I care deeply about craft — not for its own sake, but because the details are where trust is built or lost.